WORKPLACE MEDIATION

The Alice Dendinger Alliance Group’s workplace mediation service employs a process in which an impartial mediator helps disputing employees or departments communicate with one another so they reach a resolution that is mutually satisfactory. In addition, workplace mediation explores ways to handle future conflicts and helps repair damaged relationships.

Oftentimes in the workplace, employees will seek an outside legal recourse when the root of a problem is mistrust or miscommunication. They cannot understand why they are in a conflict with a supervisor or co-worker so they look in the mirror and assume they are in a conflict because they are “different.” They feel there is discrimination. Rarely is this the intent.

Workplace mediation is a tool to open the lines of communication between all employees. By talking through misunderstandings and problems, issues do not escalate to the level where an employee believes they need someone else to be their voice in the workplace.

Workplace mediation provides the skill and ability for employees to work out their own problems thus giving them the confidence necessary to successfully perform their job.

In the attached video, there is a disagreement over performance results. Do employees in your organization often disagree with managers regarding the assessment of their performance? Texas Certified Mediator, Alice Dendinger is often asked to facilitate conflict and misunderstandings between employees, employees and supervisors or work teams. Listen to this video to try to identify the position and needs of each person and contact Alice Dendinger to hear more about the process of mediation for your workplace. Watch video